0800, 0845, 0870, PRS – Ecocall Telebusiness Services

Never Miss an Inbound Call Again! Give the service that you want to receive!

Divert your incoming calls for free* as well as routing calls “intelligently”!

Truly understand your customers’ calling profile with On-Line Call Statistics!

With ECOCALL Telebusiness Services, you can offer your customers different levels of service, without sacrificing productivity or quality.

The availability of Freephone, Local Call, National Rate or Premium Rate (also known as Non Geographic Numbers – NGN’s) calls gives you choice and filters out casual enquiries. You can enhance your revenues by using National and Premium Rates for accessing higher value services, or you can use a Freephone or Local rate number to increase call volumes.

	Freephone 0800
	Local Rate 0845
	National Rate 0870 & 0871
	Premium Rate (PRS)
	International Freephone
	Global Inbound Services (GIS)
	Number Portability
	Intelligent Call Routing
	Online Call Statistics

Benefits

	Increase responsiveness:	Monitor responses to advertising and direct mail campaigns
	Help manage your business:	The comprehensive range of services means that you can match your inbound voice calls to your current business objectives.
	Customer Loyalty:	Provide dedicated client numbers for your most valuable customers
	Understand your Customers:	Monitor office/call centre efficiency using reports to monitor call behaviour.>> more about how On-line Call Statistics can help you
	Improved Call Handling:	The option of call routing features gives you greater operational flexibility in the way you route and terminate incoming calls. >> more
	Supporting Employees:	Provide cost effective communication for home users and for multiple sites nationwide

Costs

ECOCALL Telebusiness Services will save you time, effort and money as calls are billed per second at highly competitive rates.

* Intelligent routing charge discounts are available for clients with volumous usage.

Moving to ECOCALL

If you are already using Inbound Voice Services (08 & 09 numbers) from another provider, you'll find it's easy to switch to ECOCALL. With Number Portability , you retain your existing phone numbers and you could profit instantly from one of the best packages of business benefits in the UK today.