Ecocall logo
Telephone 0845 456 7801
Home
Why Ecocall?
Latest Packages
Fixed Line
Mobile and Wireless
FAQ
Contact

Telecoms Health Check

Online Billing

 
 
 
 
 
 
 
Ecocall are proud to work in association with BEN as the voice of the motoring industry
 

Save up to 15% on your BT Line Rental

Ecocall can offer you BT line rental for at least 10% less than you are currently paying with BT.

WHO IS IT FOR?

Ecocall’s Line Rental service is suitable for any customer with BT lines that wishes to gain better value line rental. There will be no disruption of service, as the line remains a BT Line. We can support analogue lines, ISDN2, ISDN30 and Business Highway.

HOW CAN IT BENEFIT YOUR BUSINESS

You will receive one bill showing line rental and itemized calls, rather than two separate bills. Your entire telecommunications can now be managed online through our Webabillty system.

You can continue to benefit from BT Select Services on your lines.
All other BT Network services are supported.
No hardware or infrastructure investment required
Save Money - 10% discount over BT Line Rentals
Further savings through Ecocall’s impartial advice – for example, shedding unwanted BT products from your lines that you may not even know you are currently paying for.
Dedicated account manager with Ecocall. One point of contact for all fixed line services.

WHAT IT DOES

Switching your line rental to Ecocall will cancel all Line bills from BT. You will start to receive one bill from Ecocall showing line rental and other services you currently receive from us. This will not affect your lines or any of the services you have. We will continue to support those services and will itemise these charges on your bill.

HOW IT WORKS

After receiving you order, we will contact BT on your behalf and arrange the seamless transfer of your lines to us.

WHAT IF BT MAINTAINS MY SYSTEM/WE RENT EQUIPMENT FROM BT?

Any separate charges for system maintenance or equipment rental (such as payphones and the like) will continue to be billed for by BT. However Ecocall will still bill for all the Line Rental charges, thus saving your business money.

WON’T BT GIVE PRIORITY SERVICE TO THEIR OWN CUSTOMERS?

No. Ecocall has equal access to BT’s 34000 engineers. We have the same real time booking facilities to arrange engineer visits to your premises for example.

WHAT IF MY LINES GO DOWN OUTSIDE OF NORMAL OFFICE HOURS?

Ecocall have an out of hours emergency number which can be used for fault reporting. The fault will be reported to BT in the normal way, and if necessary an engineer visit will be arranged usually for the next working day.


WHAT SHOULD WE DO NEXT?

If you are an existing Ecocall customer we simply need written authorization that you would like us to take over your Line Rental. This can be arranged by contacting your account manager.

Once received, we will process the order and the line transfer will commence approximately 15 days from that date

Carphone Warehouse © 2005 Ecocall Ltd.
Ecocall is a Carphone Warehouse company
Ver House, 23-25 High Street, Redbourn, Herts, AL3 7LE
Tel - 0845 456 7801 Fax - 0845 456 7802