
Save up to 15% on your BT Line Rental
Ecocall can offer you BT line rental for at least 10% less than you
are currently paying with BT.
WHO IS IT FOR?
Ecocall’s Line Rental service is suitable for any customer with
BT lines that wishes to gain better value line rental. There will be no
disruption of service, as the line remains a BT Line. We can support analogue
lines, ISDN2, ISDN30 and Business Highway.
HOW CAN IT BENEFIT YOUR BUSINESS
WHAT IT DOES
Switching your line rental to Ecocall will cancel all Line bills from
BT. You will start to receive one bill from Ecocall showing line rental
and other services you currently receive from us. This will not affect
your lines or any of the services you have. We will continue to support
those services and will itemise these charges on your bill.
HOW IT WORKS
After receiving you order, we will contact BT on your behalf and arrange
the seamless transfer of your lines to us.
WHAT IF BT MAINTAINS MY SYSTEM/WE RENT EQUIPMENT FROM BT?
Any separate charges for system maintenance or equipment rental (such
as payphones and the like) will continue to be billed for by BT. However
Ecocall will still bill for all the Line Rental charges, thus saving your
business money.
WON’T BT GIVE PRIORITY SERVICE TO THEIR OWN CUSTOMERS?
No. Ecocall has equal access to BT’s 34000 engineers. We have
the same real time booking facilities to arrange engineer visits to your
premises for example.
WHAT IF MY LINES GO DOWN OUTSIDE OF NORMAL OFFICE HOURS?
Ecocall have an out of hours emergency number which can be used for
fault reporting. The fault will be reported to BT in the normal way, and
if necessary an engineer visit will be arranged usually for the next working
day.
WHAT SHOULD WE DO NEXT?
If you are an existing Ecocall customer we simply need written authorization
that you would like us to take over your Line Rental. This can be arranged
by contacting your account manager.
Once received, we will process the order and the line transfer will commence
approximately 15 days from that date
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